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Requester Step-by-Step Guide to creating a sourcing request

Step 1 – Create a New Sourcing Request

  1. Open the Sourcing Requests module.
  2. Click Create Request.
  3. Complete the information in the four-step wizard:
    • Request Title
    • Business Unit
    • Required Completion Date
    • Criticality (Critical, Moderate or Non-Critical)

Tip: Your request is automatically saved as a Draft while you work, so you can leave and return at any time.  If you hit CLOSE this saves the changes you have made (it does not cancel or close down the request)


Step 2 – Complete the Requirements

Enter the information required to describe your sourcing requirement, including:

  • Category
  • Requirement description
  • Estimated spend
  • Additional business information

Step 3 – Add Suppliers & Attachments

Where applicable:

  • Suggest preferred suppliers
  • Upload supporting documents
  • Add any additional information to assist Procurement

Step 4 – Review Your Request

Before submitting:

  • Review all entered information
  • Confirm everything is accurate
  • Make any required amendments

Step 5 – Submit the Request

Click Submit.

The request status changes from:

Draft → New

The request is now sent to Procurement for review.


Step 6 – Track Progress

Use the Dashboard to monitor your request.

You can:

  • Search by request number or title
  • Filter by status
  • Filter by date
  • View requests by Criticality
  • See unread messages
  • View comments
  • Monitor current status

Step 7 – Communicate with Procurement

Open the request and use the built-in Chat.

You can:

  • Respond to questions
  • Provide additional information
  • Receive updates
  • View the complete communication history

Unread messages are highlighted on the Dashboard.


Step 8 – Understand Request Statuses

Status Meaning
Draft Request is being prepared
New Awaiting Procurement review
Approved Request has been accepted
Declined More information or changes required
Cancelled Request withdrawn

Step 9 – Cancel / delete a Request (if required)

If the request is no longer needed:

  • From the dashboard find the request
  • Select the Bin icon from the sourcing request tab.
  • When prompted to confirm the DELETE click yes.

The status changes to Cancelled and is only available when the request is at status NEW or DRAFT.

 

See here for more information on how to cancel / delete a sourcing request  https://i2b.zendesk.com/hc/en-us/articles/48697315194513-Deleting-a-sourcing-request 

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